YOUR INDIVIDUAL TRAINING MANUALS
SMALL CAFÉ / BISTRO / BREWERY OWNERS
Do you only have a few employees? You may only have a few servers or a host/hostess working for you, but want to make sure you are offering your customers the best possible customer service. In that case, you may only want to buy the Server or Host/Hostess training manuals. No matter how few employees you have, every employee is an important factor in creating a quality experience for your customers, even family members. There are many customer service details and standards in all of these training manuals that will pleasantly surprise your customers.
Do you want to improve the service that your employees offer to customers? You might have just taken a new manager position, or just want to improve the work conditions and service where you are now. Therefore, the Bartender Training Manual and/or the Cocktail Server Training Manual would be very helpful to you. The Bartender Training Manual includes customer service instructions, as well as another section that will increase your bartender’s speed and efficiency behind the bar. This will allow you to generate more revenue in the same amount of time.
SERVERS, BARTENDERS, COCKTAIL SERVERS
How important are gratuities to you?
You may want to improve your customer service skills, so you can earn better gratuities at work (the gratuities you earn are based on the service that you offer your customers). You may want to improve your customer service skills but you are not getting the necessary training at your present job. You may also be striving to become a better employee and to have more job security. These training manuals will help to create quality service standards so that you can earn more money. They will also allow you to become better organized and offer you ideas on becoming more team oriented. And as a bonus. If you study and apply what you have learned in your training manual, you will enjoy your work more.
DO YOU REALLY NEED TO IMPROVE YOUR CUSTOMER SERVICE?
You may think that you are already doing good, and you might be. However, these training manuals will offer service standards that you may have forgotten about and standards that you were not aware of. You could be doing GREAT. They are intended to improve teamwork and organizational skills, as well as to create a healthier work environment.
INDIVIDUAL TRAINING MANUAL PRICING
SERVER (33 PAGES) – $95.00
BARTENDER (35 PAGES) – $95.00
COCKTAIL SERVER (31 PAGES) – $85.00
HOST/HOSTESS (19 PAGES) – $65.00
BUSSER/SERVER ASSISTANT (15 PAGES) – $55.00